It’s important to note the unit of measurement because sometimes people will talk about speed with different units.ġ Mbps is the equivalent of 1,000 Kbps (Kilobits per second), and 1,000 Mbps is the equivalent of 1 Gbps (gigabits per second).īoth your upload and download speeds should score close to the numbers stated in your Pilot internet service plan. When both tests are finished, you’ll see results like this.
Latency–The time (typically in milliseconds) it takes for your data to complete a round trip, from you to your destination and back.Upload speed–How fast you send data to others, in megabits per second (Mbps).Download speed–How fast data pulls from a server to your location, in megabits per second (Mbps).Megabits per second (Mbps)–A unit of measure for your bandwidth.Your speed test results should match what’s stated in your service plan. Also, different tests highlight different aspects of your connection. Speed tests won’t tell you your absolute internet speed, but they will give you a close approximation. In other words, they can help you figure out if the issue is on Pilot’s end or yours. These tests are a quick way to single out your Pilot internet performance as a variable in the overall quality of your connection. The test mimics your online activity in a controlled setting by downloading sample files and recording speeds. Speed tests measure your current connection’s maximum speed-how fast your device can upload and download information-by accessing nearby test servers. Speed tests are a good way to start troubleshooting, and they only take about a minute to complete. If you’re experiencing a slow internet connection, the first thing you should do is run a speed test.
But having a game plan for when something happens to that connection is just as important. Your business always needs a fast, reliable internet connection.